Quality

Introduction

In our short history, we have been successful in achieving our current position as one of the world's leading suppliers of business and mission critical communications solutions, and have stated our ambition to continually expand this leadership into new sectors and territories.

Critical to this ambition is our ability to continue to deliver growth in increasingly challenging markets. In order to achieve this, it is essential that we are able to design, manufacture and supply the best possible products and services, in accordance with the needs of our customers, our market and our business.

Quality

We aim to achieve excellence through quality: the degree of perfection of our products, services and processes, and their ability to meet the expectations of our customers - both internal and external.

We strive to achieve optimal efficiency and operational excellence, developing our processes through a continuous improvement framework.

To this end, we maintain a Quality Management System appropriate to our lines of business and locations which fulfils the requirements of the relevant internationally recognised standards (e.g. ISO9001 - Sepura plc, Teltronic S.A.U.; IECEx/ATEX - Sepura plc only).

Health and Safety 

We are committed to protecting the health and safety of our employees, and third parties who visit our sites, as well as having a positive influence on our supply chain throughout the world. 

We are legally compliant and, where appropriate, work to exceed these requirements to provide safe working environments and a robust programme of occupational health management. 

To support this ethos, we use a Health & Safety Management System (OHSAS18001 Teltronic S.A.U.) which identifies risks. These risks are continuously monitored and reviewed, then eliminated or reduced with control measures which are communicated to all relevant stakeholders.

Environment

As a worldwide company, we understand the importance of our role in minimising the environmental impact of our operations, providing resources to support these principles and associated environmental initiatives. 

Our Environmental Management System (ISO14001 Sepura plc, Teltronic S.A.U.) enables us to focus on areas where our impact can be positively managed or influenced by us.  We set targets, against which we measure and report, driving continuous improvement in resource conservation and the prevention of pollution throughout the life-cycle of our products.